![]() If the problems continue then feel free to book your device in for a repair using the link below. You can try to force turn off your Mac following the instructions provided by Apple’s user guide here. There is a chance that attempting to force quit a program does not work and this is likely due to your Mac not having enough RAM to support the programs you are running. Find the program you want to close in the Activity Monitor processes list and click ‘Force a process to quit’.Type Activity monitor into the search and select it.Using the keyboard press Command+Space to open up the spotlight search or click on the spotlight in the top right corner of the screen.This is the equivalent of Ctrl+Alt+Delete on a PC Use the activity monitor to force quit.Using your keyboard, press and hold Command+Option+Esc.This method is essentially the same as method 1 but using a shortcut. Simply select the application you would like to close, and press force quit. From the drop-down menu, click ‘Force quit’. ![]()
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